Watch an order, start to finish.
A customer in DHA orders a pizza and two drinks, switching between Urdu and English the way people do. Rifku notes the extra spice, reads everything back, gives the total and the delivery time, and the order is on your screen before they hang up.
- Rifku: Assalam-o-Alaikum! Aap kya order karna chahenge?
- Caller: Ek Large Chicken Tikka Pizza, extra spicy, garlic dip ke saath. Aur 2 Mint Margaritas.
- Rifku: Zabardast! Ek Large Chicken Tikka Pizza, extra spicy, garlic dip, aur 2 Mint Margaritas. Total PKR 2,450, 35 minutes mein delivery.
- Caller: Theek hai, shukriya!
- Order saved to the dashboard: 1 Large Chicken Tikka Pizza, extra spicy with garlic dip, and 2 Mint Margaritas. Total PKR 2,450, delivery in 35 minutes.
A sample call, shown as its live transcript.
Every missed call is an order for the shop next door.
At 8:00 PM dinner rush, three customers call at once. Two get a busy tone, hang up, and order from the restaurant next door.
Friday, 8:00 PM
Three customers call at once
Caller in Gulberg
2 Zinger burgers and fries
PKR 1,450
Your cashier answered
Caller in Model Town
Family deal, 2 large pizzas
PKR 3,200
Busy tone, hung up
Caller in Johar Town
Chicken karahi and 4 naan
PKR 2,100
Busy tone, hung up
Orders lost tonight
Nobody free to pick up
When your staff are cooking or serving walk-in customers, the phone rings out. The biggest orders of the week come in exactly then.
Orders misheard in the noise
Taking orders over the fryers means wrong toppings, wrong addresses, angry callbacks, and food you have to cook twice.
Another salary for the phone
Hiring someone just to answer calls is expensive and hard to schedule. Rifku answers at any hour, with no shift to fill.
Your phone tonight, with and without Rifku
The dinner rush
Lines stay busy and callers give up.
Callers don’t wait behind each other. No busy tone.
Getting it right
Orders shouted over the fryer get misheard.
Every item and instruction is read back before it is saved.
After closing
The phone rings out.
Rifku picks up, tells callers your hours, and answers their questions.
Urdu and English
Callers switch languages mid-sentence and new staff struggle.
Rifku switches with them.
Writing it down
Handwritten slips get lost or misread.
Each order lands on your dashboard, priced from your menu.
| Situation | Without Rifku | With Rifku |
|---|---|---|
| The dinner rush | Lines stay busy and callers give up. | Callers don’t wait behind each other. No busy tone. |
| Getting it right | Orders shouted over the fryer get misheard. | Every item and instruction is read back before it is saved. |
| After closing | The phone rings out. | Rifku picks up, tells callers your hours, and answers their questions. |
| Urdu and English | Callers switch languages mid-sentence and new staff struggle. | Rifku switches with them. |
| Writing it down | Handwritten slips get lost or misread. | Each order lands on your dashboard, priced from your menu. |
What Rifku does on every call
It understands how your customers talk, knows your menu and prices, and puts each order where you can see it.
Speaks Urdu and English
Callers switch between Urdu and English mid-sentence, the way they always do. Rifku keeps up and answers the same way.
- Reads every order back before saving it
- Checks the address is in your delivery area
- Books tables and appointments too
Orders on your screen, already priced
Each order appears on your Rifku dashboard while the caller is still on the line, priced from your menu. You can get it by email too.
No busy tone
Several customers can call at once, and each gets their own conversation, on a Friday night or a quiet afternoon. After closing, Rifku tells callers your hours.
Set up with you
We load your price list with you, from a spreadsheet or typed in, and you hear Rifku on a test call before your customers do.
What missed calls cost you each month
Move the sliders to match your restaurant on a normal day.
Live in four steps
No hardware to buy and nothing technical to learn. We set it up with you.
Upload your price list
Upload a spreadsheet of your menu and prices, or type them in. Rifku learns it in one go.
Set your greeting and rules
Choose how Rifku greets callers, your delivery charges, and anything it should always mention.
Forward your number
Keep the number your customers already have saved and forward its calls to Rifku.
Watch the orders come in
Each order appears on your dashboard with the caller's details and the full call transcript.
Free while we set you up
Rifku is in its pilot. We set it up with you and it costs you nothing while we do. Ask us about pricing after that.
Pilot
For a restaurant, takeaway, clinic or salon
- Your menu and prices loaded with you
- Answers in Urdu, English, or both
- Orders and bookings on your dashboard, with the transcript
- Each outcome emailed to your team
Questions owners ask
Rifku uses natural voices and talks the way your callers do, mixing Urdu and English. The best way to judge is to hear it: request a demo and listen to it on a test call.
Let Rifku answer your next dinner rush.
Tell us where to reach you. We will show you Rifku taking an order from your own menu, then help you put it on your line.
Set up with you
We load your price list and greeting with you, then help you forward your number.
No hardware to buy
Rifku answers the number your customers already call.
Help from the people who built it
Questions go straight to the team in Pakistan behind Rifku.